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I may have created a new account with my Dropbox email address - how can I recover my files?

I may have created a new account with my Dropbox email address - how can I recover my files?

krazycarlos
New member | Level 2

Instead of logging in i think i put sign up which i put my email and said this email is already been used so somehow it took me to my account, but everything was deleted.

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Rich
Super User II

@krazycarlos wrote:
Instead of logging in i think i put sign up which i put my email and said this email is allready been used so somehow it took me to my account, but everything was deleted.

When did you last access the account? If the account has been idle for a year it would have been deleted due to inactivity, and you would now be signed into a new, empty account.

 

Unfortunately, once an account has been deleted, neither the account nor the files it contained can be recovered.

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    Rich Super User II
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