I downloaded the computer version dropbox, my file couldn't open,and show the box icon.
I downloaded the computer version dropbox, my file couldn't open,and show the box icon.
HI there @taco yuyu - sorry to hear you're having issues with this.
This icon you see on your files is not coming from Dropbox, but from One Drive.
If you're running One Drive on your computer indeed, have you tried closing it completely or even uninstalling it?
You can have a look at this discussion as well for more information on this.
I hope this helps and please keep us posted!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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